Shipping policy

At CrystalBru, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines how we process and ship your purchases to ensure a smooth experience every time.

Once an order is placed, it typically takes 1–3 business days for processing. After your order has been dispatched, you will receive a confirmation email at joshua.williams209@yahoo.com with tracking details so you can monitor your shipment’s progress.

Delivery times vary depending on your location, but most orders arrive within 7–15 business days. Unexpected delays such as customs processing, carrier issues, or high-volume seasons may occasionally affect delivery times. We are not responsible for delays caused by external factors beyond our control.

Shipping fees, if applicable, will be displayed at checkout. Some promotional periods may offer free shipping.

Please ensure that all shipping details provided are accurate. Prosper Pocket is not responsible for lost or delayed packages due to incorrect addresses. If your order arrives damaged or does not arrive within the expected time frame, you can contact us at joshua.williams209@yahoo.com for assistance.

Our goal is to provide reliable and transparent shipping services so you can enjoy your purchase with confidence.